Saturday, September 20, 2008

Vodafone

Vodafone, the largest telecommunication industry in the world had created history in the UK by making the first mobile call on 1st January 1985. Earned reputation in the mobile telecommunication services, including voice mail and data communication, Vodafone is aiming to become the world’s leader in mobile telephony. Within twenty one years of services, Vodafone has become the largest company in Europe and the largest of its kind anywhere in the world. Vodafone operates its network across 27 countries and partner networks in further 27 countries and has gained 186 million customers.

Like other network providers in the UK, Vodafone Mobile Phones has also followed the policy of serving its subscribers through various cheap tariff plans and deals of mobile phone. The cheap tariff plans and deals of mobile phone are cost effective allowing users to minimize their phone bills largely. Vodafone has adopted Contract Mobile Phone deal in collaboration with the online retailing sites in the UK which is available in the leading brands of mobile phones including Nokia, Samsung, Motorola, Sony Ericsson, etc. these handsets are well equipped with the latest technologies which would provide both voice and non voice communication smoothly.

Phone bills, the main concern for the users enables Vodafone to release Contract Mobile Phone deal to curtail the extra service taxes from the phone bills. Contract Mobile Phone Vodafone allows individual to enter in a contract with the service provider to avail the packages of the deal which would reduce the phone bills. The packages of Contract Mobile Phone Vodafone carry various priceless and a few subsidized prices services like SIM free mobile phone, free mobile phone accessories, free mobile phone insurance, free mobile phone handset, free upgrade of mobile phone after a certain period of time, free text and multimedia messages, free roaming facility, reduction in downloading and data transmission charges, reduction in peak hour call charges, and many more which would definitely reduce the phone bills to a great extent.

Vodafone, the largest network provider in the world has offered the most secured deal, Contract Mobile Phone to satisfy tech savvy users in terms of services, network, connectivity and pricing of mobile media.

History of Data Communications

A Brief History of Data Communications

Presently, the United States is the most technologically advanced country in the area of telecommunications with about; 126 million phone lines, 7.5 million cellular phone users, 5 thousand AM radio broadcast stations, 5 thousand FM radio stations, 1 thousand television broadcast stations, 9 thousand cable television systems, 530 million radios, 193 million television sets, 24 ocean cables, and scores of satellite facilities!

This is truly an "Information Age" and sometimes, you need to look at where we've been in order to see the future more clearly!




Data Communications Milestones

What hath God Wrought?

These famous words were telegraphed by Samuel F. B. Morse in 1844, although the patent for the "electric telegraph" was submitted in 1937 by Charles Wheatstone. By the time of the Civil War, telegraph communications spanned the United States, and in 1866, the first trans-Atlantic cable was laid between the US and France (Werner von Siemens from Germany was one of the pioneers in the development of reliable submarine cables).

The basic elements of Morse code were the dot ("dit") and the dash ("dah"). In International Morse code (the most prevalent of the Morse code variants), the dot was the minimal duration element, with the dash equal to three times the duration of the dot. Electrically, current flows with both dots and dashes. The time between each element of the same character was one dot. The amount of time between each character was three dots; and the time between words was equal to seven dots! During these "idle" time intervals, the telegraph line was open (no current flow).

Unfortunately, Morse code suffered from a couple of drawbacks. Skilled telegraph operators were required, and the work of these operators was grueling (Can you imagine banging on a single key all day?). Also, because the code had varying numbers of elements between characters, it was very difficult to automate. But, it still beat the Pony Express!

Blame it on the French!

A Frenchman said that to me! In 1875, a Frenchman named Emile Baudot developed a code suitable for machine encoding and decoding. It consisted of 5 equal-length units (bits) and was suitable for transmitting 32 different code combinations (characters). Since it was necessary to transmit the 26 Latin (A-Z), 10 numeric, plus some control characters; two (out of the 32 combinations) special characters, "FIGS" and "LTRS", were used to select character sets (similar to the CAPS key on many computer keyboards).

This code is commonly referred to as "Baudot Code" (naturally), or ITA#2 (International Telegraph Alphabet, #2) today. In Great Britain, this code is sometimes referred to as the "Murray Code".

Unfortunately, Baudot Code was developed before the practical deployment of associated applications and equipment. As such, it did not enjoy widescale deployment until the later invention of the teletypewriter.

Mr. Watson, come here, I want you!

These famous words were spoken in Boston by Dr. Alexander Graham Bell on March 10, 1876 while working with his invention, the telephone! Alexander Graham Bell filed for a patent for this device on February 14, 1876; TWO HOURS before a similar patent was filed by Elisha Gray of Chicago. After a long legal battle, the United States Supreme Court upheld Dr. Bell's patent.

Work on a public telephone network was well underway in 1878 when the first commercial telephone exchange was brought into service in New Haven, CT. Ultimately, one of the largest companies on this Earth (American Telephone and Telegraph) was spawned. Its been noted that at one point, AT&T employed over a million people!

While the initial invention of the telephone can hardly be considered as a data communications milestone, it is included in this document because almost the entire network backbone of the US Public Switched Telephone Network (PSTN) is now digital!

That Grand Old Teletype

The invention of the teletypewriter (a.k.a. teleprinter) occured in the early 1900s. The largest manufacturer of these devices in the United States was the Teletype Corporation. In fact, although the term "teletype" is often used to refer to such teleprinter devices it is actually a trademark of the AT&T Teletype Corporation.

These teleprinters utilized the 5-bit, 32-character Baudot Code. But because the transmission was machine generated and decoded, it was necessary to delineate the bits in a character. A bit was added to the beginning of the character, called the "Start Bit". Another bit was added to the end of each character. This bit is known as the "Stop Bit". This type of Start/Stop transmission is called "Asynchronous" communication.

Teleprinter mechanisms used the presence of DC current flow to indicate a "Mark" (logic "1") or the lack of DC current (open) to represent a "Space" (logic "0"). In an idle state, constant DC current flow exists. When an open state is present, the receiver detects this as a "Space" and prepares to receive a Baudot character. After the character is received, the Stop Bit ensures that the line is returned to an idle state. This method of DC communication represents what is known as a "Current Loop" interface. Multiple parties can easily be "bridged" onto a single line, and line open conditions result in a noticable constant spacing condition (chattering teleprinter).

You don't see many teleprinters nowadays; osoleted by today's computer printers and visual displays. But widescale use of the teleprinter lasted for over 50 years! Alas, some companies lived and died with teleprinter technology (e.g. Western Union).

Tape Delay!

Teleprinter transmission technology created the "Tape Punch" and "Tape Reader" devices. Why is this significant? Because it advanced the creation of the first "Store and Forward" data messaging systems.

Teleprinter messages could be received on tape, then resent or broadcast to other teleprinters by using the tape reader. If there were errors in the transmission, the tape could be resent.

Data messaging networks evolved, to allow individuals to communicate with each other in a digital format. Telex and TWX were examples of these early messaging systems. Can anyone remember seeing those TWX numbers on business cards? I can recall hearing the ol' teleprinter chattering away occasionally at our Timeplex office in Largo, FL back in 1984.

Eight Bits in a Byte

In the 1960s, significant advances in data communications character coding resulted in the development of 8-Bit characters. In 1962, IBM created and promoted, a coding standard known as Extended Binary-Coded-Decimal Interchange Code, or EBCDIC for short. This coding scheme defined 8-bit characters, allowing up to 256 characters to be used. While the world probably would have been better off with a pure 8-bit code, another standard called the American Standard Code for Information Interchange (ASCII) was adopted in 1963 and ultimately won the standards battle.

ASCII was first defined by the American National Standards Institute (ANSI) in ANSI Standard X3.4 in 1968. The ASCII code is also described in ISO 636 (1973) and CCITT V.2, which calls the standard IA5 (International Alphabet #5). ASCII is a 7-bit code, resulting in a maximum of 128 characters. However, ANSI Standard X3.16 (1976) and CCITT Standard V.4 describe the use of an additional eighth bit as a "Parity Check" bit. This bit gets set such that the sum of the 7-bit character is either ODD or EVEN. As such, single transmission bit errors within a character can be detected! As described in the aforementioned specifications, EVEN parity is suggested for use on asynchronous communications systems and ODD parity used in synchronous systems!

In reality, applications may implement EVEN parity, ODD parity, NO parity, always MARK parity, or always SPACE parity. Parity setup problems have been a source of aggravation for anyone who dials into different BBSs. Even in today's modern Internet culture, one must be cognizant of the proper setup for 7-bit or 8-bit FTP (File Transfer Protocol) transmissions!

Additional expansion of the code using the ESCAPE character was defined in ANSI X3.64-1979 in an effort to "standardize" graphic character representations and cursor control. In fact, the DOS operating system is based upon a 256 character set, and ANSI graphic characters have representation through the extra 128 characters that the DOS system allows.

The Serial transmission of ASCII is defined in ANSI X3.15 - X3.16 and CCITT V.4 and X.4. A start and stop bit are added to the character to delineate the character for asynchronous transmission, as in Baudot Code. However, synchronous transmission of ASCII is also defined.

Quantize your voice

Say what? First conceived in 1937 by Alex Reeves, a voice digitization technique known as Pulse Code Modulation started to be deployed in the United States Public Switched Telephone Network in 1962.

Basically, you start with a 4 KHz analog voice channel. Then you take a "snapshot" of the voice signal's amplitude every 1/8000th of a second (you have to sample at twice the maximum frequency to avoid a problem known as "aliasing"). Then you convert the measured amplitude to a number (the "quantization" process) that is represented by 8 bits. Thus, PCM requires 64 KBPS of digitial bandwidth (8 KHz * 8 bits). This basic channel represents the first level of a digital heirachy, known as a DS0.

A special type of Time-Division Multiplexer (TDM) called a "Channel Bank" takes 24 of these 64K DS0 channels and combines (multiplexes) them into a single aggregate rate of 1.544 MBPS. This rate is the combination of the channel data payload of 1.536 MBPS (64 KBPS * 24 Channels) + 8 KBPS of framing and synchronization bits. The 1.544 MBPS rate is known as the DS1 level in the digital hierarchy. Facilities that support this rate are usually referred to as "T-Spans" or "T1" circuits.

International standards were developed later. Although the basic heirarchial DS0 rate of 64 KBPS was preserved, the algorithm for converting the voice signal to a digital signal is different. Also, the International standard calls for 30 voice channels + a 64 KBPS synchronization channel + a 64 KBPS signaling channel. Therefore, these systems operate at a rate of 2.048 MPBS (1.920 MBPS + 64 KBPS + 64 KBPS). Facilities that support this rate are usually referred to as "E1" circuits.

Using a transmission line code known as Bipolar-Alternate Mark Inversion (AMI), a 1.544 MBPS T1 circuit requires 772 KHz of analog bandwidth. So, why go digital? I could use Frequency Division Multiplexing (FDM) and combine those same 24 channels into a 96 KHz (4 KHz * 24) analog pipe, right? While FDM saves bandwidth, noise is added as the signal travels through every amplifier and modulator. In a digital system, "ones" and "zeroes" go in, and "ones" and "zeroes" go out. Since major sources of analog noise are removed in digital systems, circuit lengths can be extended, and network topologies simplified through the reduction of the number of circuits required between any two telephone exchanges. Quality improves, operating costs decrease!

The 1960s

In addition to the development of 8-bit communication codes and Pulse Code Modulation systems, the sixties brought forth a number of other significant contributions.

The deployment of digitial transmission facilities resulted in the development of standard digital hierarchies, as noted in the previous Pulse Code Modulation section.

Integrated circuit (IC) development created Large Scale Integration (LSI) IC technology.

CRT terminals, developed in the 1950s, saw increased use as the preferred I/O device for computer systems. Computer architectures changed to accomodate interactive I/O.

The first communications satellites are launched.

The Carterphone decision in 1968/1969 allowed devices which were beneficial and not harmful to the network to be connected to the PSTN. This spawned the development of many modem and data communications companies!

The 1970s

Dataphone Digital Service (DDS) started deployment in 1974, bringing digital transmission facilities to the customer's premise. DDS circuit deployment also accelerated the conversion to digital networking within the Bell System.

X.25 began widescale deployments at the end of the 70s, introducing packet switched networking. Large X.25 public networks evolved; such as Telenet (now "Sprintnet") and Tymnet.

The continued development of Integrated Circuits results in widespread availability of LSI and VLSI (Very Large Scale Integration) devices, increased reliability, and decreased costs.

The 1980s

During the 1980s, the development of Dial Modem technology accelerated at a frantic rate.

On January 1, 1984, AT&T divested itself of its 22 Bell System operating companies based upon a 7 year antitrust suit filed against AT&T by the U.S. Department of Justice, and an agreed upon settlement. Ultimately, the Bell Operating Companies ("BOC"s) were grouped together into seven Regional Bell Operating Companies ("RBOC"s):

 - Ameritech Corporation
- Bell Atlantic Corporation
- Bell South Corporation
- Nynex Corporation
- Pacific Telesis Group
- Southwestern Bell Corporation
- US West Incorporated

AT&T itself, now divested, consists of two basic organizations:

 - AT&T Communications:

Provides long distance services.
Provides inter-LATA and network services.

- AT&T Technologies:

AT&T Bell Labs
AT&T International
AT&T Information Systems
AT&T Network Systems

Divestiture caused the carriers to compete in the only unregulated area; business communications services. This resulted in an explosion in business communications, starting with the availability of T1 (1.544 MBPS) services in 1984.

Multiplexing vendors launched new, network-savvy, Time Division Multiplexers. Company networks consolidated voice and data circuits into single high-speed aggregate bit streams; saving money and manpower, while improving network survivability. These new "microprocessor muxes" offered features such as redundancy and automatic circuit rerouting while supporting a wide variety of data and voice I/O types.

Local Area Network deployment accelerated, offering users a new view of data communications networking; the ability to access anything from anywhere, bandwidth-on-demand for data transfers, standardized connectivity, etc. The migration of computer networks has shifted from "Centralized host" to "Client-Server" architectures.

Signaling System #7 (SS7), a digital switch protocol used in the PSTN, began widescale deployment in the US PSTN. Sweden was among the first countries to implement SS7 networking while Bell Atlantic was among the first Local Exchange Carriers (LECs) to complete SS7 network implementation. This offered additional CLASS (Customer Local Area Signaling Services) services: Automatic Callback, Automatic Recall, Computer Access Restriction, Distinctive Alert, Caller ID, Selective Call Acceptance/Blocking, etc.

The 1990s

After the completion of SS7 within the PSTN backbone, additional telephone networking services were offered to business customers. Particularly, enhanced PBX network services such as Virtual Private Networks (VPNs) evolved. These services allowed flexible dialing for business users, and allowed the carrier to integrate Public and Business communications throughout the carrier's SS7 network.

The attractive Virtual Network options for voice services, combined with continued cost reductions in T1 services, have resulted in the segregation of voice and data in the Wide Area Network (WAN). As such, a "new" standard, known as Frame Relay, began deployment. Frame Relay is particularly adept at transporting LAN and X.25 traffic, and Public Frame Relay transport services are available from many carriers.

Wireless communications system use has exploded, with dramatic growth in Cellular voice and data technologies. Of particular interest are the merger of AT&T and McCaw Cellular (Cellular 1) and the development of the Cellular Digital Packet Data (CDPD) standards. Additional frequency allocations have recently occured for the development of wireless Personal Communications Systems (PCS), in an unprecedented spectrum auction by the Federal Communications Commission (FCC).

Slow, but steady increases are seen in the use of Integrated Services Digital Networks (ISDN); providing higher speed digital access capabilities to the residence and businesses.

New methods of integrating voice and data, as well as Local Area and Wide Area networks, are under development. These new "cell-based" transmission technologies are known as Switched Multimegabit Data Service (SMDS), Asynchronous Transfer Mode (ATM), and Broadband ISDN.

Friday, September 19, 2008

Data Communications

This module covers transmission media, both guided and unguided and provides background information on the key transmission technologies used in modern networks. We will look at wireless communication in general, as it has many other important applications besides providing connectivity to users. We will also give a brief introduction to different types of switching techniques

  • Circuit Switching
  • Packet Switching

Instructional Objectives

Upon completion of this module, you will be

1.Introduced to the following:

  • Different Transmission Media
  • Different Switching Techniques
  • Wireless Transmission

2.Able to compare between the following concepts:

  • Fiber-Optic Transmission Vs Wireless Transmission

Prerequisites

  • Basic Concepts of Data Communication
  • Devices used in a network

Module Contents

  • Transmission Techniques
    • Magnetic Media
    • Twisted Pair
    • Coaxial Cable
    • Fiber Optics
    • Wireless Transmission
  • Foundations: Switching
    • Circuits switching
    • Messages Switching
    • Packet switching

Pre-diagnostic Test

  • Pre-diagnostic Test(Data Communications):Test Yourself, before you start the module. This will help to check yourself whether you are fit to start the module or not. If the performance is not satisfactory, go through the concepts mentioned under the pre-requisites of this module.

Instruction Management

  • Information For Students:
    • Keys points are listed below:-
      • Pre-requisite: You should be comfortable with the concepts stated in the pre-requisites of this module
      • Pre-diagnostic Test: It is recommended that you should take pre-diagnostic test before you start the module. This test is to check whether you are comfortable with the concepts mentioned in the pre-requisites or not. If your performance is not satisfactory, it is better you study the key concepts and take the test once again.
      • Post-diagnostic Test: This test is to know the depth of your understanding on this module.
      • More you do more you get. So, solve the problems stated in the exercise link below.
  • Information For Teachers:

    • Key points are listed below. You are most welcome to modify it to suit you the best:-
      • The module is scheduled to cover into - lecture hours.
      • Powerpoint slides for all the lectures are provided.
      • It is advised to follow the sequence of lectures as specified
      • It is recommended to encourage the students to take the tests on time

Effective Client Communication

Whether you know it or not, your database of current and past clients is your best source of new clients. “Prospecting” for a new client is time consuming and expensive. If you can find a way to increase your sales without the time commitment and expense of cold calling, mass direct mail, advertising or purchasing leads, would you be willing to implement it? Of course, you would.

Taking the time and effort to keep in contact with past clients will grow your business through new direct sales to the client and generating referrals to qualified prospects.

Often salespeople complain that keeping in touch with past clients takes too much time, effort, and money. Considering the return on investment, this really is not true—at least for most salespeople. The key is finding a way to communicate that is time efficient, relatively inexpensive, and effective.

Studies indicate that in order to keep your name at the top of your customer’s mind, you need to “touch” your customer a minimum of 14 times per year—more if at all possible.
What is a “touch?” A touch is any communication from you to your client—email, telephone call, snail mail, postcard, holiday card, in-person meeting, or any other method of getting in front of your customer. If you are communicating with the client, you are touching them.

What is the most effective way to touch your past clients? Studies have shown that there is not a “best” way to touch the client, but rather, the most effective client communication programs enlist a number of communication formats.

Sending 14 emails, a year is better than nothing, but it is not the best way. Neither would be sending 14 snail mail pieces. Or, making 14 phone calls. Nor, sending 14 postcards during the course of the year. However, constructing a campaign using a combination of these methods could be a very effective program. For instance, setting a marketing calendar to send 4 postcards per year, 6 emails, 2 snail mail letters, one phone call, and one holiday card during the course of the year allows you to touch your client approximately once every 3 ½ weeks during the course of the year.

But, what do you send? What do you say 14 times during the course of the year? The content of your communication is just as important as the fact that you sent something. When you communicate with a past client, the fact that you have something in front of a previous customer is not necessarily a good thing, in and of itself.

Many traditional marketers will disagree. Much traditional thinking says that any time you get your name in front a client it is a good thing. However, is a 3-second trip to the trash for your expensive postcard or letter best the use of your money?
Whether or not your communication campaign is effective will depend on what you are communicating. If you send junk, just to send something, your customer will quickly learn to ignore you and your communications and everything you send will take that 3-secnd trip to the trash. On the other hand, if your communications offer something of interest and value, you will train your client to pay attention to you.

Which would you rather have: a client that ignores you, or one that pays attention to you?

I assume you would rather have a client that pays attention to you. To train your clients to pay attention, and, therefore, to keep you at the top of their mind, you must figure out how to send them communications that give them value. Can you offer a special for them or someone they refer to you? Can you provide them an annual or semi-annual update on their purchase? Can you send or email them articles of interest that relate to their purchase or an interest of theirs? What you send does not have to be large or costly—it just needs to be of interest to the client.

A program such as this requires thought and considerable customization of content, but the payoff can be enormous. Think about what you are sending and what it will—or will not—communicate about you and your business. If you want your clients to think of you and not ignore you, then take the time and the effort to make sure you are sending value. If you are not sure it has value, it probably does not. Marketing to your client database should be at the top of your “to do” list and your campaign should be constructed with the thought and care as if you were marketing to the most important people in the world, because for you, they are.

Nonverbal Communication Study

Nonverbal communication is a silent infiltrator, having broad influence over our social environment. It provides us with a mode for conveying messages without the use of verbal language. It may enhance or detract from a verbal communication. It regulates relationships by affecting the likelihood of introduction and continued interaction. We are able to infer emotion through nonverbal communication and influence other's perception of our competence, power and vulnerability. It also plays a role in the perception of the actual message we are trying to convey. It affects our lives in a myriad of ways from childhood throughout adulthood, and as long as we intend to communicate with others.

What is it about the internet that is so appealing? In the past year, people have flocked to the internet. According to estimates from 1994, 25 million people are communicating on the internet worldwide. Most people who have access to e-mail will tell you that they keep in touch with people better than they ever did before; but they can't remember the last time they actually "mailed" a conventional letter. Internet users even refer to the U.S. Postal service as "snail mail."

No doubt, part of the appeal, particularly e-mail and chat capabilities, comes from the "instant" gratification that comes with the internet. An e-mail can be sent around the world in a matter of seconds. Even better, real-time chat allows users living on different continents to communicate as if by phone, without face to face interaction. Computer-mediated communication (CMC) offers new paradigms for thought and communication and opens up new possibilities for human interaction.

Even internet "romance" is alive and well. People are now marrying their internet "loves." Other people just stick to the cybersex. Just about anything you can find "In Real Life" you can find represented on the internet. Important visible cues, however, are missing from the net. These nonverbal cues play a role in real life face to face communication, but are not represented equally on the internet. How does the lack of nonverbal cues affect communication on the internet?

Nonverbal communication is defined as the process by which nonverbal behaviors are used, either singly or in combination with verbal behaviors, in the exchange and interpretation of messages within a given situation or context. If communication is considered a type of matrix, there are distinctions between verbal and nonverbal behaviors that can be divided into vocal and nonvocal behaviors. The result is a matrix consisting of four potential sets of communication behaviors: verbal/vocal behaviors, verbal/nonvocal behaviors, nonverbal/vocal behaviors, and nonverbal/nonvocal behaviors.

Nonverbal communication is thought to comprise six functions in human communication. These functions consist of complementing verbal messages, substituting for verbal messages, accenting verbal messages, contradicting verbal messages, repeating verbal messages, and regulating verbal messages. Each of these functions of nonverbal communication are, for the most part, missing during the course of using the internet as a communication tool.

The complementing function of nonverbal communication includes nonverbal cues -- such as tone of voice, facial expression, gestures, or distance between people -- often serving to complement the verbal message and add to, clarify, or reinforce the meaning. The term "complement" indicates that the behavior alone would not communicate the intended message. "A complementing nonverbal message changes the meaning of the verbal message by adding additional insights or information". This function of nonverbal cues on the internet is missing in any message sent by e-mail or chat. If a person writes "I hate college" on the internet, we can't make an assumption on the truth of the statement without more information. They could be laughing when they say it, or frowning, or crying -- all of those nonverbal cues would make a difference in determining the meaning behind the words. Some internet users try to duplicate these nonverbal cues with "netiquette" -- by using smiley faces or words describing their feelings in parentheses. The message sender can reflect some of the missing nonverbal cues by sending the cues as written words.

It's kind of like the terrible two's. Where children are discovering what they can do with their own kinesthetics. This is a time where children like to touch everything they see. It doesn't matter what it is. If they see it, they want to have the experience of touching it. Often times you can find them totally lost in the moment, fully absorbed in whatever kinesthetic experience they are indulging in at that moment. It's like a moment frozen in time. As they sit there manipulating that object, time passes, but for them there is no awareness of time, only the moment.

When I was younger I often found myself being fascinated with how well some the animals who traveled with the circus's were able to understand their trainers. Also, I had a friend who trained attack dogs. He would often train the one that he considered the brightest, and that dog would help in training the others. What I found in common with my friend who trained the dogs, and animal trainers who worked with the animals in the circus, was their ability to use non-verbally coded methods of communication.

Communication is a complex dynamic system. It involves all modes of sending receiving and feedback. It appears at a young age and decoding ability increases with age. At times nonverbal cues may be used to emphasize a message we are trying to convey. On other occasions it replaces verbal communication. Communication is used in everyday life, from greeting a stranger to touching a lover. The nonverbal behavior an individual uses is a product of characteristics endowed at birth and socially learned norms.

Knowledge of the effects nonverbal communications introduce is needed, because our awareness may enhance favorable communication. Nonverbal cues may be unconsciously acted and reacted upon, regulating proximity, gestures, eye gaze and touch. Each component of nonverbal behavior affects our relationship and interpersonal environment in intricate ways. Nonverbal cues provide insight into affect states, influence another's perception of an individual's competence, persuasiveness, power, sincerity and vulnerability. In a new age where increasing population is decreasing personal space, it is imperative to understand cultural and personal communication differences and similarities.

Avoiding Data Loss

We all know the effects of data loss –but exactly what is it?

Data loss - A crash in computing is a condition where a program (either an application or part of the operating system) stops performing its expected function and also stops responding to other parts of the system. Often the offending program may simply appear to freeze. If this program is a critical part of the operating system kernel the entire computer may crash (a system crash).

Having noted the definitions for data loss I’ll note a few reasons why it occurs, and how to recover the data, as well as a few links to specialized sites.

1. User error - A simple mistake on behalf of an employee could lead to the loss of megabytes of critical company data. From the deletion of a critical file to the accidental deletion of database records, your customers could face large expenses and significant down time recovering the disaster created by a simple mistake.

2. Employee theft - Employees need access to sensitive data in order to perform their jobs. Your customers have to limit the information to which employees have access, ensure that terminated employees no longer have access to sensitive data, and be able to track who's touching what, when and how.

3. Disaster - What natural disasters or unfortunate accidents might affect business? Magazines daily contain news of organizations that have faced unbelievable catastrophes. In the event that your or your customers' organizations are hit with a fire, flood or other disaster, how will the data be protected?

One way is to have backups. Using an Iomega REV drive powered by Iomega Automatic Backup Pro software, configure a full backup to REV 35GB disks once a week. Once this backup is done, you can secure the full backup offsite. With your data now backed up in two locations, no single event will be able to damage both sets of data. This backup can be done through backing software, like Argentum™ Backup , which automatically detects and locates the proper paths, folders and files under any Microsoft Windows (95, 98, ME, NT, 2000, XP and 2003) platform. Argentum Backup does it for sure, without any mistake or occasion. Argentum Backup is designed to be suitable for both beginners and advanced users

But, the best and newest way are the online backup solutions, which help you protect your data on a regular basis (daily, weekly or monthly). One of this sites is Iomega iStorage, from one of the best backup companies. This site offers a feature-rich, highly secure online storage vault designed perfectly to meet the needs of small and medium-sized businesses. Includes administrative abilities that give you control of content shared and accessed. It creates multiple logins to the same account, giving members their own login and storage space and creates logins for guests to use with restricted access

Another site is www.backup.com, where you can find another on-line backup system, called @backup. It’s main features are:

·simple finding and selecting of files is made easy with our right mouse click options or with our explorer-like interface;

·You don’t have to remember to do a backup. @Backup remembers for you. You set your backup schedule and we do the rest;

·They encrypt your data with bank level security procedures before transferring over the Internet to our data centers. Your data is stored encrypted and only accessible with your password.

·You can restore files anytime. In the event of a crash, a virus infection, or a simple user error your backups are a click away. Additionally you have access to your files from any PC anywhere.

These are just two of the sites that offer you on-line backup system. The internet is packed with offers that vary from the size of the backup they provide to the monthly cost of the service. For your help, I’ve included a few links, to other sites, where you can find details and prices for on-line backups.

Thursday, September 18, 2008

Broadband Work

These days, "broadband" is a word that is thrown around easily in telecommunications and internet lingo, but the average consumer may not have a clear understanding of how broadband works. It's easy to understand why; the technology industry even has trouble defining it clearly. So how does broadband work? The online Webster's dictionary defines broadband as "A class of communication channel capable of supporting a wide range of frequencies, typically from audio up to video frequencies. A broadband channel can carry multiple signals by dividing the total capacity into multiple, independent bandwidth channels, where each channel operates only on a specific range of frequencies." Let's take a look at each part of the definition to understand how broadband works.

The first part of answering the question 'how does broadband work' is to think about the phrase a "class of communication channel." We can gather from this that it is different from the normal class of communication channel that we use - our regular phone lines. Phone lines, also called baseband lines, normally carry 29.6kbps of analog data when used for voice communications. But with the advent of the internet, people began to demand faster data transmission. A regular, baseband phone line can carry up to 56kbps of data with the help of a high-speed modem, but without additional technology, that is its maximum capacity.

That wasn't nearly fast enough to keep up with the average person's demand for and dependency on the internet, which led to the demand for broadband. So how does broadband work? If you think of a baseband line as having one "channel" to send information, you can think of a broadband line as having multiple channels that you use at the same time. Not only that, but a broadband connection is capable of carrying a wider range and type of frequencies, meaning different types of data. And what it can carry, it carries faster. When you drive on the interstate, what happens when there aren't enough lanes for the number of cars on the road? Everyone is forced to go slower.

The same happens with the internet. Think of your connection to the internet as a tunnel that links your computer to the internet. A regular phone line can allow only a small amount of data to pass through at a time. In comparison, a broadband is a wider (or broader) tunnel, allowing a greater amount of information to pass through your connection at one time. The breadth of this tunnel is called "bandwidth." The more bandwidth you have, the faster you can move data. With broadband service, you can also download files that require a great deal of different types of frequencies as well, such as audio and video files.

This is a partial answer to the question 'how does broadband work,' but the other has to do with the way that broadband services can compress and transmit that data that you're sending. Go back to the cars on the interstate analogy. What if suddenly all of the cars could be miniaturized? What would that do to the traffic jam? Or if they could use all of the space available in the tunnel - above your head, between cars, etc. Broadband technology not only widens the channels you have, but it uses them more efficiently. Meaning you can get more out of the bandwidth that you have. Broadband makes your internet experience faster and more efficient overall.